Director of Distribution Operations

New York City preferred, Open to Remote
Full-time

About Sproutt

Sproutt is a new kind of life insurance distributor that offers both a direct-to-consumer and agent platform model. Our platform takes the complexity out of selling life insurance and provides agents and consumers with a modern digital experience. Sproutt rewards people that take care of their lives with the best customer buying experience and highest value when it comes to available coverage and rates. We also offer a full suite of products to match any consumer’s health. Based on Sproutt’s Quality of Life Index, which uses lifestyle data to better classify customers’ health and lifestyle, qualifying customers can buy life insurance completely online and with no medical exams.

 

Job Description

We are seeking an experienced insurance leader for the Director of Distribution Operations, which combines operational excellence and a mastery of the life insurance distribution ecosystem. This critical and highly visible role will support the Distribution team’s execution of top strategic priorities in order to drive sales growth and meet the various needs of our distribution partners. As Director of Distribution Operations, you will work on the Distribution leadership team to identify real time solutions pertaining to new business, contracting, commissions, underwriting, policy administration, product and system capabilities, and much more, leading the operational backbone to scale the division successfully. This role is dynamic and requires strong industry experience across business segments. 

 

Responsibilities

  • Build processes to allow rapid scaling within new business, underwriting, contracting, policy administration, and sales operations
  • Take ownership of sales development operations and further enhance data, metrics, and reporting functions
  • Work closely with VP of Distribution and cross-functional teams to prioritize work that will have the biggest impact to growth; ensure work across multiple, concurrent projects are appropriately staffed and delivered on time
  • Ensure integration enhancements across business systems 
  • Develop process improvements to increase efficiency and/or enhance quality across the assigned area(s) of responsibility
  • Work closely with the VP of Distribution across business segments to improve operational effectiveness
  • Set strategic KPIs and provide clear and consistent progress reporting
  • Provide subject matter expertise to team members and internal/external stakeholders on complex operational items

Requirements

  • Min 5 years of experience in life insurance, with demonstrable knowledge of across distribution operations including new business, underwriting, commissions, contracting, and omnichannel distribution. 
  • Excellent project management and project delivery skills; ability to work strategically while also getting into details on specific projects
  • Strong business acumen with the leadership capacity to meet business process and capability requirements
  • Creative thinker with strong organizational skills and the ability to prioritize
  • Excellent verbal, written, and numerical skills, including presentations and data analysis
  • Team player with tremendous honesty and integrity

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